Privacy Policy

We collect information you provide to us and information generated as you use the Service, including:

• Your name
• Your email address
• Account and profile information
• Authentication information used to sign in and secure your account
• Information associated with purchases you make
• Search configuration you submit, such as the industry or niche and geography you want us to research
• Technical information needed to operate the Service, such as session, device, browser, IP address, security, and usage information where applicable

When you choose to sign in with Google, East Cove may receive basic account information provided by Google, such as your name, email address, and profile picture.

This information is used only for:

• Creating and authenticating your East Cove account
• Identifying you
• Maintaining your session
• Providing access to East Cove services

East Cove does not use Google Sign-In to access your Gmail, Google Drive, Google Calendar, contacts, or other Google account content.

East Cove does not sell Google user data or use Google user data for advertising.

We use the information we collect to:

• Operate and manage your account
• Authenticate users and maintain sessions
• Process purchases
• Run the Lead Intelligence searches you request
• Provide search results to you
• Provide customer support
• Maintain security and help prevent fraud and abuse
• Improve, maintain, and develop the Service
• Comply with our legal obligations

We rely on third-party service providers to operate the Service. These providers process information only as needed to perform services for us, and fall into categories such as:

• Authentication and database infrastructure
• Hosting
• Payment processing
• Email delivery
• Workflow automation
• Business-data and enrichment providers
• AI and service infrastructure where applicable

Providers we use include:

• Supabase for authentication and database services
• Stripe for payment processing
• Google for Google Sign-In

Payments are handled by Stripe. East Cove does not receive or store your complete payment-card details.

• East Cove does not sell personal information.
• We share information with service providers only as necessary to operate the Service.
• We may disclose information when we are legally required to do so, such as in response to a valid legal request, or to protect our rights, users, or the Service.

We may retain information for as long as needed to provide the Service, maintain transaction and history records, prevent fraud, satisfy legal and accounting obligations, and resolve disputes.

You may contact us at hello@eastcove.tech regarding account or data deletion.

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use authentication and session technologies to keep you signed in and to operate the application. These technologies are used to support core functionality of the Service.

You may contact us at hello@eastcove.tech about:

• Accessing your information
• Correcting your information
• Deleting your information
• Other privacy questions

The specific rights available to you may depend on your location and applicable law.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page to reflect the changes.

East Cove Systems LLC
hello@eastcove.tech